FAQs

What types of boxing training equipment do you offer?

At Three Way, we specialize in high-quality boxing training equipment, including professional-grade resistance bands that enhance strength and agility, as well as versatile speed balls designed to improve reflexes and coordination. Our products cater to all skill levels, ensuring that both beginners and seasoned athletes can benefit from our offerings.

How can I determine which product is right for my skill level?

We provide detailed product descriptions and specifications on our website to help you make an informed decision. Additionally, our customer service team is available to assist you in selecting the most suitable equipment based on your individual needs and fitness goals.

What is your return policy?

We have a 30-day return policy, which allows you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. Please refer to our return policy for more details on the process.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you offer exchanges for your products?

Yes, we do offer exchanges. The fastest way to ensure you receive the desired item is to return the product you currently have. Once the return is accepted, you can make a separate purchase for the new item.

Are there any items that cannot be returned?

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please contact our customer service for clarification.

What should I do if I receive a damaged or incorrect item?

If you receive a defective, damaged, or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more information on international orders.

How can I contact customer service for further inquiries?

You can reach our customer service team via email at info@threewayshop.com or by phone at +306987757944. We are here to assist you with any questions or concerns you may have regarding our products or services.